Shareholder enquiries
Enquiries about personal shareholdings – including change of address, loss of certificates, payments of dividends, amalgamation of accounts, certificate consolidation – should be directed to:

Lloyds TSB Registrars, The Causeway, Worthing, West Sussex BN99 6DA  0870 241 3932  (+44 121 433 8000 from outside the UK)
(0870 600 3950 text phone for shareholders with hearing difficulties).

You can now find a number of shareholders’ services on-line. The portfolio service from Lloyds TSB Registrars gives you access to more information on your investments including balance movements, indicative share prices, and information on recent dividends. For more details on this and practical help on transferring shares or updating your details, visit www.shareview.co.uk This also gives you the opportunity to register an interest in receiving information from the Company electronically. If registering for the first time you will need your shareholder reference which can be found on your share certificate or dividend voucher.

Enquiries on ADR holdings should be made to the Depositary for American Depositary Receipts:
Citibank Shareholder Services, PO Box 2502, Jersey City, New Jersey  07303-2502, USA
877-CITI-ADR (877 248 4237) (toll free)  Email: Citibank@em.fcnbd.com  Internet address: www.citibank.com/adr

General enquiries on the Company and the apportionment of capital gains tax base cost should be made to the Company Secretary at:
Imperial Tobacco Group PLC, PO Box 244, Upton Road, Bristol BS99 7UJ  +44 (0) 117 963 6636  Email: itg@uk.imptob.com

Dividend Reinvestment Plan (DRIP)
Imperial Tobacco Group PLC has set up a DRIP to enable shareholders to use their cash dividend to buy further shares in the market through a dividend reinvestment plan. Further information can be obtained from Lloyds TSB Registrars, Share Dividend Operations, Worthing, West Sussex, BN99 6DA  0870 241 3018

International Direct Investment Program
Imperial Tobacco Group PLC American Depositary Shares have been included in the Citibank International Direct Investment Program.
The International Direct Investment Program provides registered holders and interested investors with a convenient way to purchase and sell Imperial Tobacco Group PLC American Depositary Shares.

To obtain further information about the International Direct Investment Program, please call Citibank N.A., the administrator and sponsor at 800 808 8010

ISA
Investors in Imperial Tobacco Group PLC ordinary shares may take advantage of a low cost Individual Savings Account (ISA) dedicated to Imperial Tobacco Group shares operated by Lloyds TSB Bank plc. Details of the ISA, which offers competitive charges, can be obtained from Lloyds TSB Registrars, ISA Team, The Causeway, Worthing, West Sussex BN99 6UY  0870 242 4244

Share dealing facilities
A low cost, execution only, postal dealing service for the purchase and sale of Imperial Tobacco Group PLC shares has been set up by
Hoare Govett Limited. Commission is 1% with a minimum charge of £12. For details please contact: Hoare Govett Limited,
250 Bishopsgate, London EC2M 4AA  020 7661 6617. This service is restricted to the UK residents only and transactions are limited
to €15,000 (approximately £9,000).

Internet
Information on Imperial Tobacco Group PLC is available on our website: www.imperial-tobacco.com