Privacy & cookies

This page contains important information explaining how this internet site uses cookies. Please read this information carefully.

Use of information

This Privacy Policy regulates the use by Imperial Tobacco PLC of the information you provide when using this website. It is to be read in conjunction with the terms and conditions of use of the website.

Imperial Tobacco PLC is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Imperial Tobacco PLC's data processing practices. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

  • Your name
  • Your email address

The information collected will be used to send you the information you have requested and to provide information that may be useful to you.

We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.


A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.

A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We have included a full list of the cookies used on below, along with a definition of what the cookie is used for. Imperial Tobacco will not use cookies to collect personally identifiable information about you.

How to control and delete cookies

We know that people have concerns about cookies, but we believe that the benefit that you and Imperial Tobacco gain from their proper use is worthwhile.

You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.

This is a list of the main cookies set by the Imperial Tobacco PLC website, and what each is used for:

Cookie name Cookie use Cookie duration Host
__utma Metrics: Google 2 years,
__utmb Metrics: Google 30 mins,
__utmc Metrics: Google Session,
__utmz Metrics: Google 6 months, uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate our use of our website and compile reports on user activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookie name Cookie use Cookie duration Host
aether Metrics: Gaia Insight 30 mins

We use Gaia Insight to enable us to understand how visitors interact with particularly the paths visitors take through the site. This data is used to help understand how visitors interact with the site and the way in which they navigate through it. Your IP address and other personally identifiable data is not associated with any other data held by Gaia Insight.

Cookie name Cookie use Cookie duration Host
Aspsessionid******** Visitor preference, rendering browser specific features session

ASP session cookies are used as part of the authentication mechanism for the Shareview service and is used to remember a visitor's browser type for correct rendering of web pages within several of the reports on the website.

Other cookies are used across the Imperial Tobacco site to allow certain tools to work:

Cookie name Cookie use Cookie duration Host
style Report tools session
printbasket Report tools 13 hours
ev1 Report tools session
CR09 Report tools 1 year
notes_CR08 Report tools 1 year
bookmark_CR08 Report tools 1 week
notes_AR08 Report tools 1 year
bookmark_AR08 Report tools 1 week
AR09 Report tools 1 year
AR10 Report tools 1 year
AR11 Report tools 1 year

Third party cookies uses a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing. A list of all third party cookies that are used on and what each is used for appears below.

Cookie name Cookie use Cookie duration Host
ivtsession Webcasts session
ivtCT Webcasts session
ivt Webcasts session
SESS******** Webcasts session
ns_cookietest Webcasts session
ns_session Webcasts session
PHPSESSID Webcasts session
cantos-origin--server Webcasts session
format Webcasts session
session Webcasts session
task Webcasts session
type Webcasts session
interviewee Webcasts session
band Webcasts session
lang Webcasts session

Your rights

Imperial Tobacco is required to comply with the provisions of the Data Protection Act 1988. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and for any inaccuracies to be corrected.

Policy changes

Any changes to this policy will be posted here.